Regular readers of HBR are quite familiar with Nick Carr and his May 2003 article: 'IT doesn't matter.'
Here's a link to his site,featuring his latest book and other discussions:
NGC
And, a couple of related articles:
http://www.strategy-business.com/press/article/04213?pg=0 [S+B: Free registration required]
http://www.cio.com/archive/050104/carr.html [CIO.com]
